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vyentra.tech — AI Knowledge Assistant
What is our refund policy for enterprise plans?
Enterprise plans include a 30-day money-back guarantee. Refunds are processed within 5–7 business days after the request is approved by your account manager. Annual plans are prorated after 30 days.

— from Enterprise Agreement v2.3, Section 4.2
Can I export all my data?
Yes — go to Settings → Data Export. You can export in CSV, JSON, or PDF format. Enterprise customers also get API access for bulk exports.
Sources retrieved
Enterprise Agreement v2.3.pdf
Refund terms for enterprise tier, Section 4.2...
score 0.94
Customer Handbook 2025.pdf
Data export options and API access details...
score 0.89
Billing FAQ.docx
Proration rules for annual subscriptions...
score 0.82
<2s
Average answer time
99%
Answer accuracy with citations
10+
File formats supported
Documents per workspace
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